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Study: Integrating Your Service Desk with Slack Can Boost Your Bottom Line

It’s no secret that when your service team is functioning optimally, it can have a massive impact on your overall success as a company. When users are able to get quick, clear answers to their requests it...

Finance Industry: How to Integrate Slack and Jira While Meeting Security Needs

One of the biggest growing sectors we’ve seen in our customer base this past year has been in the financial industry. Customers ranging from banks to hedge funds have capitalized on the massive benefits...

Why ChatOps Is the Future of How Smart Companies Work

The way we work has changed forever due to the pandemic. It appears nine months into the monumental “work from home” experiment, that the results are positive. A recent PWC survey showed that 83% of employers...

Category - Industry Trends