Help Employees Help Themselves.

  • Resolve internal issues faster.
  • Intelligently connect customers with answers and internal support resources.
  • Automated conversation management and ticket creation.
  • Continuously improve user experience without the operational overhead.

Big things are cooking at Nextup.
Want to stay in the loop?

  • Enter your email and join our waiting list for HelpDesk+.

HelpDesk+ uses intelligent automation to streamline the internal support process.

Our bot-based assistant allows users to resolve their own issues. Self-help enables your support team to operate efficiently and support the right customers.

Instead of organizing your ever-expanding internal knowledge repositories, let natural language processing do the work for you. Help your employees help themselves.


How does HelpDesk+ work?

  • Customer asks HelpDesk+ a question
  • HelpDesk+ queries your knowledge repository
  • The customer is provided multiple potential solutions
  • If no solution, they are automatically matched to a support person.
  • HelpDesk+ automates channel creation and ticket management in realtime.
  • Platform records and archives the conversation to improve future answers

Streamline Communication

Resolve issues without interrupting the workflow.

No need to wait a day until you receive the answer.


Supercharge Your Ticket System

Remove repetitive tasks for your support team.

Let them focus on efficiently helping the right customers.


Maximize Productivity

Our self-help AI reduces the time needed to help customers, manage tickets, and answer common questions for future employees.


Enter your email here to join the waiting list. We’ll reach out when HelpDesk+ is ready