Privacy Policy

NEXTUP.AI PRIVACY POLICY

Effective as of March, 15, 2018

This Privacy Policy is expressly incorporated into the Nextup.ai Terms of Service ( https://www.nextup.ai/terms/) and is an essential part of the Agreement to which you are bound if you access or use the Nextup.ai web application, the www.nextup.ai website (“Website”) and service (together, the “Nextup.ai Service”). Terms used but not otherwise defined in this Privacy Policy have the definitions included in the Nextup.ai Terms of Service.

This Privacy Policy describes how we collect and use the information you may provide or may be accessible to us when using the Nextup.ai Services.

Please read the entire Agreement, including this Privacy Policy, carefully before accessing or using the Nextup.ai Service. Your accessing or using any part of the Nextup.ai Service evidences your agreement to be bound by the terms and conditions of the Agreement, including this Privacy Policy. If you do not agree to all the terms and conditions of the Agreement, including this Privacy Policy, then you may not access or use the Nextup.ai Service.

1. Collection of Information.

The Nextup.ai web application allows you to connect your ticketing platform(s) with your chat program to facilitate your workflows and save you time. Through your use of the Nextup.ai Service, we may have access to and/or collect various types of information:

2. Use of Information.

Our primary goals in collecting information are to provide and improve the Nextup.ai Services, to administer your use of the Nextup.ai Services and to enable you to use and easily navigate the Nextup.ai Services. We may use your Personal Information or Confidential Information to let you know about products or services which may be of interest to you or to personalize the Nextup.ai Service to meet your needs or preferences. This may involve sharing certain Personal Information or Confidential Information, with affiliated companies or third parties.

We may use your Personal Information or Confidential information to improve the Nextup.ai Services, and to deliver the Nextup.ai functionality to you and your team and to improve the performance of our proprietary prediction models.

We may share your Personal Information or Confidential information with our service providers, business partners, subsidiaries and affiliates and if we do, we will require those third parties to protect your Personal Information and Confidential Information in compliance with the terms of this Privacy Policy.

We do not sell, lease or transfer your Personal Information or Confidential information to third parties, but we may and sometimes shall disclose your Personal Information or Confidential information if any one of the following circumstances occur:

We also may anonymize or aggregate Personal Information or Confidential Information with the Personal Information or Confidential information of other users (e.g. average performance indicators) so that the information does not identify you and does not identify you as a source of data. Such anonymized or aggregated information does not constitute Personal Information or Confidential Information and we reserve the right to sell, lease or transfer that information now or in the future.

3. Public Information.

If you are a member of a team that has enabled Nextup.ai Services, we may publicly present on our Website (i) your team name and team avatar and (ii) your user name, your first and last name, and your avatar. We will not publicly present your personal team information like reports and direct massages you provide to Nextup.ai.

If you want to be excluded from this section of the usage of the Nextup.ai Service, please contact us at info@nextup.ai.

4. Information Security.

The security of your Personal Information and Confidential Information is important to us. We follow generally accepted industry standards to protect your Personal Information, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. As a result, we cannot guarantee its security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of information at any time.

If you have any questions about security in using the Nextup.ai Service, please contact us at info@nextup.ai.

5. Updates to Information.

If you would like to review or update your Personal Information, please contact us at info@nextup.ai.

If you ever decide to delete your account, you may do so by emailing info@nextup.ai. If you terminate your account, any association between your account and information we store will no longer be accessible through your account. However, given the nature of sharing on the Nextup.ai Services, any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.

6. Changes to Privacy Policy.

We may update and amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we amend this Privacy Policy, we will notify you by posting an announcement on the Website. If we make any material changes to this Privacy Policy, we may also choose at our discretion to notify you through the Nextup.ai Services and/or by sending you an email.

You are bound by any update and amendment to the Privacy Policy when you keep using our Website and the Nextup.ai Services after such update or amendment has been first posted on the Website.

We encourage you to periodically review this page for the latest information on our privacy practices.

7. Contact.

If you have any questions, comments or requests regarding the Privacy Policy, please contact us at info@nextup.ai.