Our apps are used by the largest organizations in the world.
Nextup is secure and flexible. It’s software that people actually enjoy using.
Our apps are ready for enterprise deployments. They have been load tested and verified by Atlassian and other partners to ensure compatibility with the worlds largest companies..
Host in our secure cloud, a private server, or in a docker container behind your firewall.
Our security approach focuses on security governance, risk management and compliance. This includes encryption at rest and in transit, network security and server hardening, administrative access control, system monitoring, logging and alerting, and more.
We partner with external auditors annualy for SOC-II Type 2 and HIPAA compliance validation.
Learn more about security at Nextup
Our friendly support team and dedicated account managers guide you through the setup, configuration and roll-out process.
After launch, our team is available in a shared Slack channel or your preferred communication method to ensure continued success.
We cover the data we store and its purpose in our privacy policy in more detail but in summary we store your name, email address, timezone and username. This data is required to provide the Services to you.
You may also submit a request that we delete the personal information that we maintain about you by contacting us via email at privacy@nextup.ai. If you choose to email a request to us, please include your name and email address. If the information that you provide to us matches the information that we have on file, we will automatically generate an email to you, requesting that you confirm your deletion request. Once confirmed, we will carry out your deletion request and provide notice that it has been completed.
Yes, Nextup provides data encryption in transit and at rest. Read more about our approach to security.
When it comes to transferring data, we offer standard contractual clauses through our Data Processing Addendum (DPA). Our Data Processing Addendum supplements the Customer Terms of Service or any MSA and is available to all of our customers on free or paid plans.
While we do not rely on the EU-U.S. Privacy Shield and the Swiss-U.S. Privacy Shield for the transfer of personal data, we do self-certify to both programs.
We adhere to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and other applicable global regulations. Read up on Slack’s commitments and review our latest certifications on our Compliance Page.
We’re here to help! Our friendly customer success resources are available to help you determine the edition that best meets your needs.