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"We save endless hours and have stopped copying & pasting from Slack to Jira!"
Evn Tomeny
Senior Manager of Enterprise Collaboration
Nobody wants to go to the portal to get help.
With Slack & HelpDesk+ your support team can easily track work in workflow apps without needing to copy & paste.
"It allows us to work entirely within Slack without switching."
Emily McKee
Compliance Officer at RaceRocks 3D
HelpDesk+ mirrors your service desk automagically in Slack. Everyone works where they want and all conversations and important updates are synced in real-time, improving productivity.
"HelpDesk+ has become a critical application for our service teams, our users and management layers."
Lameck Oliveira
Senior Atlassian Consultant at Moxie
Route support tickets that required approval to the manager as a Slack message with any easy buttons to approve or reject the request.
Eliminate approval backup in emails.
"Our customers are very happy that we decided to make ticketing work for them in the environment they love most, Slack."
Jonathan Akhondi
Senior IT Solutions Engineer at Rebellion Defense
Direct users to known solutions in your knowledge base to solve issues instantly. Self-help eliminates many unnecessary tickets and frees up your support agents.
"After looking into all the solutions in the Atlassian Marketplace we've decided to go with HelpDesk+"
Arik Liber
VP of Research and Development at MyndYou
“We’ve logged 3 times as many requests and now our request response time is hours instead of days”
John Paris
Principal Systems Engineer
Install the HelpDesk+ app in your Slack workspace.
Connect to your Jira instance.
Set up a workflow in Slack that meets your needs.
Try HelpDesk+ for free for 14-days to discover how it can make Slack first support a reality!
No credit card required.
