Two-way enterprise Jira integration
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"Slack is using Nextup to keep tabs on our largest and most impactful projects"
Nick Mutate
Technical Program Manager at Slack
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Optimize the process of helping internal and external users
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Evn Tomeny
Sr. Manager of Enterprise Collaboration at iRobot
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Find a process that works for your team, or create your own integration.
Create jira issues from messages in MS Teams.
Streamline ticket resolution by enabling users to find documented answers quickly.
Create, find, update, assign and report on Jira issues right from Slack and get notifications when things change in
Easily approve or deny requests assigned to you from the Helpdesk+ Home Tab.
Set up automatic responses for specific phrases or keywords, saving your team time and reducing the risk of errors.
Manage Jira Tickets that are assigned to you and use it as your insight into Atlassian.
Create a digital HQ for your team to discuss specific projects and sync messages with Jira.
Respond to Jira activity notifications directly from Slack without having to switch context.
Easily enable your users to create Jira issues from Slack using an Emoji.
Create Jira issues from direct messages using Message Actions.
Create Jira issues in shared Slack channels with custom fields.
Create Jira Issues from anywhere in Slack without inviting the bot to the channel.
Automatically sync conversations in Slack with tickets in Jira Service Manageme to keep everyone on the same page.
Create new issues in Jira from images, files, videos, etc shared in Slack using the 🐛 emoji.
Enable your team to quickly create, update, and comment on service requests from inside of Microsoft Teams
Quickly and easily create custom tabs in your support teams to show open and in progress service requests.
Run a Slack first incident management process with Jira Service Management.
View Jira tickets assigned to you and make updates directly within Slack
Set detailed personal notification settings to customize what issues are brought to your attention
Quickly assign issues to yourself for implementation or review
Get notified in Slack based on your personal preferences, reducing static and Jira email fatigue
Assign an issue to yourself or someone else from Slack without switching to Jira.
Capture discussions in Slack threads to Jira as a new ticket or comment
Configure each of your teams channels to receive relevant notifications of activity that happens in Jira
Automatically respond when a user sends a message to a support channel.
Automatically create issues when a user sends a message to a support channel
Jira Integration+ allows you to make any update or change to Jira tickets in a format that is familiar and easy to
Learn how to setup and configure personal notifications to be notified of events that happen in Jira.
View Jira tickets assigned to you and make updates directly within Microsoft Teams.
View the Jira tickets you reported and make updates to them directly within MS Teams.
View the Jira tickets you are watching and make updates to them directly within Microsoft Teams.
Send a Jira ticket directly to another person in Microsoft Teams, either in direct chat or in a channel.
Use Jira boards inside Teams so you can easily manage your issues, and update their status.
Automatically expand JIra issues when mentioned in Slack channels and prevent context switching
Add internal comments with other Agents from Slack to JSM and keep them private
Get notified in Slack and track hot Jira issues, daily activity, and reduce email noise.
Learn how best in class teams are configuring Slack first support for Jira Service Management.
Get notified in Microsoft Teams when Jira issues are created or updated
Automatically create a Jira support ticket whenever a user messages your team in a specific Slack channel.
Send an automatic message in Slack to remind users to create a new Jira ticket when they message a specific channel
Log time to a Jira ticket in Slack with our command-line-interface and leave UI users in the dust.
Create a support request in Jira Service Management by reacting to a Slack message with 🎫 emoji
Use Jira Integration+ with the Slack Workflow Builder to create a Jira ticket
Easily set up recurring scheduled reports delivered in Slack of Jira activity you care about.
Configure channels where agents discuss issues to default to internal comments
