Automatically create a Jira support ticket whenever a user messages your team in a specific Slack channel.
Create a ticket in a specific service desk whenever a user sends a message to a channel.
A few uses for this workflow:
Add HelpDesk+ to your channel and configure for auto-creation in a few easy steps.
Ticket automatically created from a message in a channel
Auto-create channel configuration
Automatically sync conversations in Slack with tickets in Jira Service Manageme to keep everyone on the same page.
Automatically respond when a user sends a message to a support channel.
Automatically create issues when a user sends a message to a support channel