Automatically create issues when a user sends a message to a support channel
For common support inquiries like onboarding and setup, HD+ will automatically create a ticket when a user messages a channel.
Add HelpDesk+ to your channel and configure for auto-creation in a few easy steps.
Auto Create setup:
Auto Create in action:
Easily approve or deny requests assigned to you from the Helpdesk+ Home Tab.
Streamline ticket resolution by enabling users to find documented answers quickly.
Automatically sync conversations in Slack with tickets in Jira Service Manageme to keep everyone on the same page.