Custom auto responses can be used for a variety of common request types, such as IT support, onboarding questions, or even simple FAQs. By creating predefined responses, you can quickly provide users with helpful information and links to relevant resources.

A few uses for this workflow:

• Link users to a specific help doc directly related to their issue. 
• Create custom messages to respond to users given various phrases.
• Add create request buttons that will allow users to create jira issues related to their request.
• Save time and reduce the risk of errors by automating responses to common requests. 
• Ensure consistency and accuracy by using predefined responses.
• Improve user satisfaction by providing quick and helpful responses to their requests.
• Increase productivity by freeing up your team to focus on more complex tasks.

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