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Send a Jira Ticket in a Message

Send a Jira ticket directly to another person in Microsoft Teams, either in direct chat or in a channel.

What’s it handy for?

Streamline communication. Talk directly about the ticket you are referring to by including the ticket directly in the conversation. Get on the same page with your teammates.

Avoid wasted time and effort!

To get started:

Before you start:

  1. Install the app to Microsoft Teams and to Jira.
  2. Set up Integration+ OR just approve the app to use your Jira account if it's already set up for your organization.

When it's installed and set up:

  1. Go to a channel or chat with the bot installed.
  2. Click on the app icon underneath the message compose box.
  3. Use search to find the ticket you want to send.
  4. Click on the ticket.
  5. Send the ticket as is, or type a message and then send it.

That's it!

See it in action:

Viewing tickets you are watching right inside Teams

Send Jira tickets

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