Automate your ITSM processes inside Slack with HelpDesk+ for Jira Service Management.
No credit card required.
Nobody wants to go to the portal to get help.
With Slack & HelpDesk+ your support team can easily track work in workflow apps without needing to copy & paste.
"It allows us to work entirely within Slack without switching."
Compliance Officer at RaceRocks 3D
HelpDesk+ mirrors your service desk automagically in Slack. Everyone works where they want and all conversations and important updates are synced in real-time, improving productivity.
"HelpDesk+ has become a critical application for our service teams, our users and management layers."
Senior Atlassian Consultant at Moxie
Route support tickets that required approval to the manager as a Slack message with any easy buttons to approve or reject the request.
Eliminate approval backup in emails.
"Our customers are very happy that we decided to make ticketing work for them in the environment they love most, Slack."
Senior IT Solutions Engineer at Rebellion Defense
Direct users to known solutions in your knowledge base to solve issues instantly. Self-help eliminates many unnecessary tickets and frees up your support agents.
"After looking into all the solutions in the Atlassian Marketplace we've decided to go with HelpDesk+"
VP of Research and Development at MyndYou