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Create Jira Issues in Slack Shared Channels

Create Jira issues in shared Slack channels with custom fields.

What’s it handy for?

Slack has made it easy for companies to connect workspaces with Slack Connect. Now you can effortlessly communicate with your clients in real time! 

Connect your development team directly with client requests as they appear in Slack.

Jira Integration+ allows you to bypass the need to copy and paste what your client is asking for into Atlassian by simply creating Jira issues with Slack actions in Slack Connect shared channels.

A few uses for this workflow:

  • Creating Jira tickets on behalf of users without Jira access
  • Save time by tracking and updating work more accurately
  • Eliminate the copy and paste process of Slack conversations into Atlassian
  • Provide world class support to your clients by ensuring that their messages are seen and addressed
  • Show all custom fields for the issue type

To get started:

  • Install Integration+ on your Slack workspace
  • Connect to Jira
  • Invite the app into your Slack Connect channels
  • Select “Slack action” 
  • Then select “Create Jira issue”
  • If you do not see “Create Jira Issue”, select “More message shortcuts…” and type Jira to find the action:

See it in action:

Creating a Jira issue:

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