Emojis can be easy for your team to remember and a great way to interact with Slack. With the emoji feature, you can assign an emoji to create specific jira issues in certain projects given the configuration you have set.
A few uses for this workflow:
- Create Jira issues that accurately map Atlassian’s custom fields.
- Uses proper user attributions
- Get real reporting from users creating issues
- Users only have access to projects they have permissions to
- Configure any emoji to track conversations in slack
- Have different issue types mapped to a single channel
- Easily create a Jira ticket wherever the bot is present
- Easily add important slack content to Jira tickets
- Kicks off ITSM processes with easy issue creation in Slack