Send an automatic message in Slack to remind users to create a new Jira ticket when they message a specific channel
Configure an automatic message to remind users of the internal process and provide a button to create a new ticket.
A few uses for this workflow:
Configure your channel and enable the auto-remind feature and customize the message with advanced options.
Remind users with a custom message and button to create a ticket
Default remind message with no custom text
Easily approve or deny requests assigned to you from the Helpdesk+ Home Tab.
Streamline ticket resolution by enabling users to find documented answers quickly.
Automatically sync conversations in Slack with tickets in Jira Service Manageme to keep everyone on the same page.