Send an automatic message in Slack to remind users to create a new Jira ticket when they message a specific channel
Configure an automatic message to remind users of the internal process and provide a button to create a new ticket.
A few uses for this workflow:
Configure your channel and enable the auto-remind feature and customize the message with advanced options.
Remind users with a custom message and button to create a ticket
Default remind message with no custom text
Automatically respond when a user sends a message to a support channel.
Automatically create issues when a user sends a message to a support channel
Add internal comments with other Agents from Slack to JSM and keep them private